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Conditions of Stay:

The Warehouse Apartments Cancellation Policies
Conditions of Stay:
Conditions of Stay:

All Warehouse Serviced Apartments accommodation and services are pre-paid. Settlement is due at check-

in.

A Security Bond of $200tala (Foreign Equivalent/Credit Card Pre-Auth or a Valid Overseas Passport of

guest) Is required for each room – this is only returned after the room has been checked less any damage

or loss to the room or property – Guest Liability is not limited to the security deposit. Guests are fully liable

for any and all damage or loss caused by them or their Visitors.

Check in is after 1 pm - Check-out is before 10.30 am - Un- arranged late check-out charged at $50 per

hour.

All Staying guests must be Registered - Room Occupancy not to Exceed Rate inclusion Numbers

Outside Visitors - unless they have been registered & paid for to sleep as an additional guest must vacate

the rooms & premises by 10pm - otherwise an undeclared guest Fee of $50 tala per person will apply.

Loss Of Room Key – The Loss of a Room Key is a $200 tala charge – As all the locks for the room will

need to be changed.

Hotel & Pool Quiet time starts at 10pm until 7am – PLEASE ALWAYS BE CONSIDERATE OF OTHER

GUESTS. Pool Open from 6.30 am-10 pm. . All Swimmers must rinse first and use proper swimming

clothing only

Absolutely No Glass in or around the pool - Broken Glass will result in a minimum $1000 tala fine to drain

clean and refill pool. No food, drink or smoking in pool. No diving, bombing or pushing in pool.

The Pool is for the use of In House Guests - at an additional charge visitors of guests may also swim -

Guest's visitors wanting to swim must be registered and pre-paid for at reception Max of 4 Swimming

visitors per room, at a time - $20 tala per adult and $15 per child per day (If not pre-paid and registered a

charge of $50 per person will apply to the room)

All Children must be supervised by an adult at all times- ESPECIALLY IN OR AROUND THE POOL.

Warehouse Apartments prioritises itself as family friendly therefore All Public/Shared areas are NO

SMOKING & NO ALCOHOL ZONES.

No Smoking in Rooms $500 tala Fine. Guests may smoke under Smoking Fale or on room balcony, with all

windows and doors shut.

Guests are permitted to drink alcohol in their rooms or on their private room balcony (with consideration &

respect for other guests)

Music/Speakers & Noise Levels – Guests are to keep their music and voices at a considerate and respectful

level at all times.

Fire Alarms – When cooking/Ironing etc –Guests are to take every precaution not to cause damage or set

off fire alarms - if/when cooking in the rooms – Windows must be kept open to ensure airflow and prevent

the room from smelling of food.

A Minimum of $500 tala charge per Fire Engine will apply if Guests set off a fire/smoke alarm. Tampering

with or damaging fire/smoke alarms or fire safety equipment will also result in a minimum $500 tala fine.

A change of booking or shortening your stay is considered as a cancellation - no refund

will be provided if you choose to arrive later or depart earlier than indicated in the original booking.

We reserve the right to cancel bookings & remove guests and/or their visitors without refund

if their actions or behaviour causes disruption or harm to other guests or staff, or any

loss or damage to the property.

  • Address:  Tanugamanono, Apia PO Box 853, Apia, Samoa
  • Phone:  +68529939